The Full Support plan offers excellent coverage at a very reasonable cost to ensure your instrument is always in optimum running condition.
This plan includes:
- All repair parts, labor, and travel costs
- One Preventative Maintenance (PM) visit per year
- Discounted IQ/OQ service (performed at the same time as the PM)
One free customer training class at JASCO facilities*
- Unlimited phone support for technical & applications issues
- Unlimited remote support
- 10% discount on consumable parts purchased**
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*Does not include the cost of travel, meals & lodging
**Consumable parts vary per instrument but include such items as cells, lamps, etc.