Service Engineer - Texas

JASCO Inc. a dynamic and fast growing company in the field of spectroscopy and chromatography has an immediate opening for a Field Service Engineer.
Primary Responsibilities: Performs full range of installations and repairs of Spectrometry and Chromatography products in assigned accounts. Verifies performance on installed units on a regular basis. Troubleshoots and resolves difficult service situations. Works independently and prioritizes work schedule of service calls. Secondary Responsibilities: Maintains own tool and parts inventory to ensure adequate supply. Maintains and enhances technical knowledge on company product lines through attendance and participation at in-house training programs, travel, telephone contact with Manager and technical specialists as well as self-study by reading trade journals, manuals and books. Performs all administrative duties including case handling procedures, etc. Required Interactions: Sales team, Service Engineers and managers, Technical Support, Field Applications.

Skills/Knowledge: Required Knowledge: Skills normally acquired through completion of a Bachelor's degree (B.S. /B.A.) in Life Science, Engineering, or equivalent levels of job training and experience 3-5 years of field service engineering, technical customer support, or laboratory experience or equivalent. Experience with HPLC and FT/IR instruments is preferred. Job Skills: Strong technical skills needed to install and repair analytical instruments for Chemistry, Biochemistry or Molecular Biology labs. Strong analytical skills to assess and prioritize account service needs. Effective communication and customer service skills

Job Knowledge: Intermediate computer knowledge. Basic electro-mechanical or laboratory knowledge of analytical instrumentation. Additional Job Abilities: Ability to perform independently and as part of a team. Must be able to travel within assigned geography and other territories in US. Ability to instill customer satisfaction that is recognizable and valuable to the customer.

Please send resume to:jpollard@jascoinc.com